About:
Formed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 60 countries worldwide. Our services are biased towards Microsoft based Internet Technologies - we have been a Microsoft Certified Partner since 1999. Netcetera provides complete solutions for Web Hosting, Domain Name Registration, eCommerce, E-mail, Dedicated Server Hosting and Server-based Applications Hosting (ASP).
Pros:
Cheap
Cons:
Unreliable service, rude, sarcastic and arrogant support staff
Our site is up and down like a yo-yo and the support staff do not give a damn. At best their response is lethargic, at worst it's appalling. If you raise a ticket, they deny there is a problem, even if you provide proof. You receive one line answers that can be rude, dismissive and sarcastic in tone. After nearly a year of complaining I eventually got my site moved to a server that did not take 60 seconds to respond. Hoewever this new server goes down for 6-8 hours at a time. The support team are not pro-active, they wait for the customer to complain before they fix a problem. Even when they fix a fault, they close the ticket, stating no fault could be found. In short, avoid this company like the plague.
This review is the subjective opinion of a Host Finder member and not of Host Finder staff or its representatives.
